We are pleased that you chose Vacation Villas for your accommodations. We strive to make every guest’s visit to our resort a unique and enjoyable experience. This information may help answer many of your questions.
Check In – All Villa guests must register at the Villa Rental Office located in Montelago Village at 25 Via Bel Canto #150. Check-in time is between 3:00 p.m. to 5:00 p.m.
Please notify Guest Services in advance if you require a late check in to make special arrangements for key pick up.
To guarantee any villa for early arrival or late departure, we charge a ½ day rate. This ensures that you will have access to the villa to suit your schedule. If you prefer to not guarantee the room, we will do our best to accommodate requests at no additional charge. Please contact Guest Services to make a request an early arrival or late departure.
Check Out - Check-out time is at 11:00 a.m. Any unauthorized late checkout past 11:00 a.m. will be charged a ½ day rate. All incidentals outstanding at check-out will be charged to the Guest credit card on file. There will be no refund for guests leaving prior to scheduled departure date. To replace any unreturned keys, the fee charged to the credit card on file is $20 per set.
Age Requirement – An age requirement of 25 years is required in order to obtain a reservation at Vacation Villas. Identification and credit card must be provided upon check in for verification purposes.
Payment - Upon making a reservation, a one-night deposit is required or full payment if reservation is within 30 days of booking. The remaining balance is settled to the credit card on file 30 days prior to arrival. We accept Visa, MasterCard, American Express, and Discover. Each reservation may utilize a maximum of two (2) credit cards.